![]() ![]() The Royal Mail Tracked delivery service is prioritised over first class mail. This will ensure that your kit arrives in 1-2 working days in most cases. Although you will not need to sign for the delivery you do need to be at home to accept the delivery. If your test results are urgent, we strongly recommend that you select Royal Mail Tracked delivery service at checkout which costs £4.99. Access to my. to view test resultsįor further information, please contact our customer care team via one of the following channels:.Customer care representatives available.Clinic visits for venous sample collection – we advise you to ring the clinic to confirm they are open as some may need to close unexpectedly.The following services continue to operate as normal: Saturday 31 st December email only 9am-3pm Saturday 24 th December email only 9am-3pm Inuvi will not be offering nurse appointments from Dec 21st - January 3rd. If you have booked a clinic visit during this period we recommend you reschedule your appointment to after January 2 nd if possible. Services in England, Scotland, and Wales are operating as usual.įor updates on the Royal Mail service, including a list of areas that are currently facing delivery delays due to resourcing issues click here.ĭue to reduced postal services and strikes during the Christmas period, we recommend you do not post your sample to us from December 20th to January 2 nd. Nurse home visits are currently unavailable on the Isle of Man. ![]() ![]() The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take national strike action on dates throughout November. This may impact when you will post or receive your order around the strike days.ĭue to possible delays, please do not post your sample to us on the day of or the day before the strikes. ![]()
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